Quality Assurance Principles

Software quality assurance (SQA) is a process which assures that all software engineering processes, methods, activities and work items are monitored and comply against the defined standards.

What Is Software Quality Assurance (SQA): A Guide For Beginners

Software Quality Assurance Plan

Abbreviated as SQAP, the software quality assurance plan comprises of the procedures, techniques, and tools that are employed to make sure that a product or service aligns with the requirements defined in the SRS(software requirement specification).

Quality Assurance Best Practices

7 Principles of Quality

There are 7 principles of quality management.

1. Customer Focus

1. Keeping the customer

2. Improved customer satisfaction

3. Customer loyalty

4. Repeat business

2.Leadership 

1. Better co-ordination of processes

2. Improved communication

3. Culture of trust and integrity

3.Engagement of People

1. Engagement of people

2. Engagement of people throughout the business

4, Process Approach

1. Key processes and opportunities for development

2. Effective process management, efficient use of resources, and reduced cross-functional barriers

5. Improvement

1. Improved process performance, organisational capabilities and customer satisfaction

6. Evidence-based Decision Making

1. Improved decision making

2. Improved assessment of process performance and ability to achieve objectives

3. Increased ability to review, challenge and change opinions and decisions

7. Relationship management

1. Common understanding of goals

2. Increased capacity for value.

These principles are not listed in priority order. The relative importance of each principle will vary from organisation to organisation and can be expected to change over time.