Bio
Personal Profile
I am eager and passionate to develop my knowledge of software testing, including improving my technical and theoretical skills further. I have a strong ethic for continuous personal growth and a desire to learn. I am pursuing new opportunities which will assist with my development as a Junior QA Test Analyst.
Current Employment
The Coders Guild | Feb 2022 - Present
Associate Trainer
The Coders Guild is a leading provider of tech apprenticeships and digital skills courses for people with diverse backgrounds across the UK.
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Trained Boot Camp attendees in a variety of topics surrounding software testing.
Provided one on one mentoring and support to individual delegates including coursework, and assistance with job applications, searching, and interview preparation.
Participated in all continuous improvement activities and identified requirements for curriculum development and enhancement.
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Smoothwall | Aug 2021 - Present
Junior Test Engineer
Smoothwall has developed a suite of products to assist with keeping children safe online. This includes web filtering, firewalls, monitoring software, record manager, and e-safety training.
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Worked on the main flagship products for Smoothwall, Record Manager, Monitor, and Filter
Created and executed manual tests including end to end, regression, and feature testing, including post live smoke testing.
Analysed and reported reasons for test failure/s.
Used appropriate tooling to assist with testing as appropriate, including Postman, DevOps, and Chrome developer tools.
Sought clarification where documentation is not sufficiently precise for testing. Delivered work to the committed timescale (usually in agile sprints)
Assisted with the creation of the release notes, adding test results, where appropriate.
Have taken part in regular retrospectives and refinement sessions, before and following each sprint kick off, to ensure that the product features are of the highest quality.
Past Experience
Class of 2021, January-Â April 2021
WYCA Bootcamp Graduate, Coders Guild, Leeds
Successfully completed a 12- week intensive software testing boot camp. Taught by industry leaders including Ady Stokes (Glean), Beth Marshall (Ada Health), Suman Bala (Easy Jet), and Scott Kenyon (Firstport)
This was sixteen Sessions with practical tasks, theory and independent studying
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SKILLS
Knowledge of/ understanding
SQL
Azure
Microsoft DevOps
Postman
Cypress automation
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As a graduate of the WYCA Coders Guild Bootcamp gained experience in:​
Task Management
Usability Testing
Exploratory Testing
Risk Assessment
Writing Bug Reports
Retrospectives
Delivering a Presentation
Testing Fundamentals and Key Principles
How to think like a tester
Agile Tools, Techniques, and Methodologies
Testers Toolkit
Accessibility
Communication
Personal Branding
November 2018Â - August 2021
NHS Professionals, Wakefield — Agency Support Consultant
In addition to bank workers for the NHS, NHSP also provides support for agency-related queries in using the NHSP and external provider booking platforms.​
Maintenance of all Agency related data in NHS Professionals (NHSP) operational systems.
SME and technical advisor for NHSP systems including NHSP: Online, Connect, Clarity, and 247 to internal colleagues, and external agencies/ clients.
Systems administration for the operational and financial information systems, including setup and maintenance of user accounts and access levels, implementation and maintenance of agency and trust related standing data.
Support agencies, including advising and supporting with using NHSP booking systems processes, and delivery of training, assisting with invoicing, booking/timesheet queries, shift cancellations, and authorisations.
Responsible for training new team members, and monitoring employee progress, offering feedback to management on additional training requirements.
Creation of system user guides, agency training booklets, and developed handbooks for the team.
January 2018 - November 2018
NHS Professionals, Wakefield —Recruitment Consultant
​NHS Professionals are the leading provider of flexible workforce services to the NHS with more than 88,000 healthcare professionals registered with the bank.
Ensuring applications for NHS Professionals doctor’s bank are handled effectively and efficiently with full compliance, full life-cycle from attraction to registration via validation.
Worked closely with the wider Doctors Service Team to ensure recruitment activity is targeted and supportive of NHS Professionals and client Trusts objectives.
Worked on own initiative to plan time effectively and prioritise work on a daily basis, including responding quickly, appropriately and communicating clearly in relation to urgent/important issues with the Trust and Doctors.
Work in full partnership with colleagues and management throughout the organisation.
Resolve/ escalate any issues, complaints, process blockages seeking management guidance with proposed solutions for more complex queries. for training new team members, and monitor employee progress, offering feedback to management on additional training requirements.
September 2013 - January 2018
Capita, Leeds —Senior Case Handler
​Capita is an international business for outsourcing and professional services. This contract was with Halifax/ Lloyds Bank
Investigation of PPI claims and making decisions on whether a case is upheld or rejected.
Calculation of final redress value.
Wrote final response letters to customers and claims management companies.
Acted as a deputy manager, taking on management duties, including encouraging the team to achieve targets, ensuring quality, resolving problems, dealing with colleagues and ensuring the welfare of the team.